Effective date: 10 November 2026
1. Business and scope
Job Hunt SA is operated by Nadia van den Berg, a sole proprietor, in Brandfort, Free State, 9400, South Africa. Contact admin@jobhuntsa.co.za for refund or cancellation requests. This policy concerns online recruitment-platform services and employer job-advertising packages. No physical goods are delivered or returned.
2. How to request cancellation or a refund
Email admin@jobhuntsa.co.za from your account email address with your name, order or payment reference, package, purchase date and the request you wish us to consider. A reason helps us investigate service issues but is not required where you exercise an unconditional statutory cancellation right. Never email passwords, full card details or CVs with a refund request.
3. Your statutory rights
Nothing in this policy excludes rights or remedies under applicable South African law, including the Consumer Protection Act and Electronic Communications and Transactions Act (ECTA). Eligibility and exceptions depend on the transaction. Where ECTA section 44 applies, a consumer may cancel a service transaction within seven days after conclusion without reason or penalty, with a full refund within 30 days of cancellation. Statutory exceptions may apply, including to services begun with the consumer’s consent before the cooling-off period ends. A payment or login alone is not treated in this policy as proof of that consent. Other statutory cancellation and service-quality rights remain available.
4. Seven-day refund policy and unused allowances
Under Job Hunt SA’s commercial refund policy, a customer may request cancellation and a full refund within seven calendar days of the initial subscription payment, provided no job advert has been posted and no other paid bundle benefit has been used during that billing period. The same commercial seven-day window applies after an automatic renewal payment, provided no advert has been posted or carried live into the renewed period and no other paid benefit has been used in that period. Usage during an earlier, completed period alone does not disqualify an otherwise unused renewal period.
After the seven-day window, or once the relevant paid period has been used, no refund is offered merely because the customer changes their mind, is inactive or does not use the full bundle. Unused adverts and other allowances do not carry forward and do not attract a credit, pro-rata refund or extension. Cancellation of future renewal remains available. These commercial limits do not restrict any mandatory refund, cooling-off, cancellation or service-quality right under applicable law. Whether a statutory exception applies must be assessed on the facts; posting an advert is not automatically treated as proof that every statutory right has been waived.
The number or quality of applicants and a successful appointment cannot be guaranteed. A lack of applications alone does not establish that an advertising service was not supplied, but it does not remove any remedy available for a service failure or misrepresentation.
5. Duplicate payments and service failures
Where the same subscription is charged twice on the same day in error, the verified duplicate amount will be refunded. Purchasing two separate subscriptions intentionally is not a duplicate payment. Customers should report any other suspected duplicate or incorrect charge so that it can be investigated and corrected where due; the same-day rule does not remove rights relating to other payment errors. If we cannot deliver a purchased service, we will offer an appropriate remedy, including a refund where required by law. Report technical problems or incorrect charges to admin@jobhuntsa.co.za.
6. Recurring packages and cancellation
Automated paid-subscription purchasing and renewal are not currently available on this website. The following rules apply only when a recurring subscription is expressly offered and authorised by the customer. Such subscriptions renew automatically each month on the original purchase-date anniversary until cancelled. A purchase on the 4th renews on the 4th of each following month; a purchase on the 22nd renews on the 22nd. Each paid period runs to the next renewal date, rather than for a fixed 30 days or a first-to-last-day calendar month. When a month has no matching purchase date, renewal falls on its last day and returns to the original date when available. The amount, recurring authorisation and next renewal date must be disclosed before payment. Inactivity or failure to use the bundle does not stop renewal.
Customers may cancel future renewal by emailing admin@jobhuntsa.co.za from the registered email address. An account cancellation control may also be used where one is available; email remains an accepted route. We will confirm cancellation and its effective date in writing. A cancellation received before the next scheduled renewal must prevent that renewal; no undisclosed notice deadline applies. If a charge is taken after an effective cancellation, it must be investigated and corrected, and is not treated as an ordinary non-refundable renewal.
Where an account remains open, existing job adverts may remain live until the end of the current paid billing period after cancellation. No further period is purchased unless the customer authorises it. If the current period is refunded, access and associated adverts may end when the refund takes effect. A request to delete an employer or recruiter account includes cancellation of all subscriptions and associated payment mandates managed by Job Hunt SA. Email us to arrange this and obtain written confirmation. Do not assume an unconfirmed technical profile deletion has stopped billing. Account deletion ends account access and may require removal of related adverts. We will investigate and correct any charge taken after an effective cancellation.
If an inactive customer is charged an authorised renewal, the commercial refund request must be received within seven calendar days of that deduction and the renewed period must remain unused as described above. Otherwise, inactivity alone does not entitle the customer to a refund, subject to all mandatory legal rights.
7. Refund method and timing
Approved refunds will preferably be paid manually by electronic funds transfer (EFT) to a verified bank account belonging to the customer who paid, where permitted by applicable law and payment-provider or card-scheme rules. If a refund must be returned through the original payment method, we will use that method instead. We will request only the order details, payment evidence and bank-account verification reasonably necessary to validate and pay the refund, using an appropriate secure channel. A reason may assist investigation but is not required when the customer exercises a statutory right to cancel without reason. Do not send passwords, PINs, one-time codes or full card details.
We aim to review requests within five business days and submit approved refunds within ten business days after approval. These targets never extend an applicable statutory deadline, including the 30-day deadline where ECTA section 44 applies. If necessary information is missing, we will explain promptly what is needed and why; documentation requirements must not be used to defeat a lawful refund right. Bank processing may affect when funds appear. We will confirm the refund and explain any delay.
8. Contact and related policies
Contact admin@jobhuntsa.co.za with questions or complaints. Read this policy together with our Terms and Conditions and Privacy Policy. This policy does not limit your right to approach an appropriate regulator, tribunal or court.